Knocke quoted in September in article mentioning Pam

Chicago Tribune | Blueprint for disaster

While appalled by the federal response, Maestri said he was particularly incensed when Brown told a television reporter that his agency hadn't responded sooner because no one asked.

"I was flabbergasted," he said. "The reason we did Pam was so that we wouldn't have to ask. What do I have to do, send him an engraved invitation?"